Do you have questions? Write to us to advise you better.
Do you have questions? Write to us to advise you better.
The Deluxe Pro System is our most complete solution. It integrates Body Contouring, Glute Enhancement, Skin Toning, and the power of Cryo-Reduction. It includes 5 contouring cups, 2 Intense Cold cups, 8 cold devices, and 2 heat devices.
The Advanced Premium System is focused on Body Contouring, Glute Enhancement, and Skin Toning. It includes 4 contouring cups, 4 cold devices, and 2 heat devices.
Mega and Supermega cups are not included. You can add them to your order to enhance your glute enhancement treatments and serve clients with XL-size buttocks and above. This allows you to expand your market and increase your revenue.
Mega and Supermega cups are not included. You can add them to your order to enhance your glute enhancement treatments and serve clients with XL-size buttocks and above. This allows you to expand your market and increase your revenue.
Heat and cold devices do not rely on the machine to heat or freeze. They easily reach their working temperature when placed in a household freezer or spa towel warmer. Our technology is eco-friendly and does not directly expose the user to radiation produced by electronic devices.
Intense Cold Cups are used in cryo-reduction treatments. They function by inserting a pre-frozen cold device inside the cup. Once assembled, the cup adheres to the skin using the vacuum generated by the machine. This transfers the power of cold to the adipose tissue, promoting fat breakdown for natural elimination.
Treatment safety is ensured by using protective sleeves and Delfín Cryogenic Gel.
Heat and cold devices are manual tools designed to apply thermotherapy and cryotherapy to the skin, maximizing their therapeutic benefits.
To reach their working temperature, they must be placed in a household freezer or kept in a spa towel warmer for 10 to 20 minutes.
The working temperature ranges between -3 and 0°C (26.6–32°F) for cold treatments, and between 38 and 40°C (100.4–104°F) for heat treatments.
These devices maintain their temperature for 10 minutes when used manually and up to 20 minutes when used with the Intense Cold Cups.
This technology helps soften fat, facilitate contouring, and tone the skin. Having these devices in your salon allows you to apply heat and cold treatments more professionally.
HPS Cosmetics are widely used in body contouring, cryo-reduction, and skin toning treatments. Their active ingredients are carefully formulated to enhance results while providing a smooth and pleasant fragrance.
Yes, you can. However, when using Delfín HPS Cosmetics, you ensure that the skin is treated with the appropriate formula for each procedure, optimizing results in a way no other product can guarantee.
There is no difference. You can choose the color you prefer.
All our clients are covered by our comprehensive Delfín Care+ service, which includes a 1-year Technical Warranty, highly trained Technical Support, and personalized assistance. Our team of experts is always available to answer your questions and address any concerns related to the use of our technology.
Additionally, you have the option to extend the duration of your Technical Warranty. Contact our advisors for more information.
Our clients have access to technical support services even after the warranty period whenever needed, whether for preventive maintenance or to resolve any specific issue. We offer priority shipping service and a dedicated technical department that will promptly diagnose and resolve the situation.
1. Warranty period: 1 year, extendable up to 3 years
Delfín® machines, cups, devices, hoses, and accessories include an initial technical warranty of 1 year, counted from the date the product is received by the customer.
This warranty may be extended for up to 2 additional years, for a total coverage period of 3 years, subject to the current commercial conditions.
Free preventive maintenance
To ensure the proper operation of the product during the extended warranty period, the customer must perform preventive maintenance once a year. The manufacturer will cover the cost of the service and will assume 50% of the transportation costs associated with such maintenance. The remaining transportation cost shall be assumed by the customer.
2. Warranty coverage
The technical warranty covers failures attributable to manufacturing, quality, or operational defects, provided that the product has been used in accordance with the recommendations set forth in the User Manual.
Coverage for Delfín® machines
The machine warranty covers electrical, electronic, and software failures, loss of pressure, loss of pulsed vacuum function, and physical deterioration attributable to manufacturing defects, provided that such failures are not the result of misuse, impacts, electrical surges, improper handling, or failure to comply with the User Manual.
Coverage for cups, devices, hoses, and electrical connection cable
The warranty for cups, devices, hoses, and accessories covers failures attributable to manufacturing or operational defects, including failures in pressure control mechanisms, color loss or oxidation not attributable to misuse, liquid leaks, functional defects, valve failures, and electrical conduction failures, subject to the conditions set forth in this policy.
Electrical cables connecting to the power source have a limited warranty of 6 months, provided that the failure is not the result of pulling, cuts, extreme bending, electrical surges, humidity, or improper use.
3. Recommendations to avoid loss of warranty
To maintain technical warranty coverage, the customer must carefully follow the use, maintenance, and protection instructions indicated in the User Manual. This helps prevent avoidable failures, protect the proper operation of the product, and avoid unnecessary expenses.
The warranty does not apply when the damage is caused by use without OvalFilters, impacts, falls, mistreatment, ventilation obstruction, improper use of hot or cold devices, use of non-recommended cosmetics, unauthorized operation, unauthorized technical handling, failure to comply with the User Manual, or failure to perform the required annual preventive maintenance.
4. Applicable solutions during the warranty period
If the failure occurs within the first 15 calendar days counted from the date the product is received, and corresponds to a defect covered by the technical warranty, the product will be replaced. In this case, Delfín Therapies® will assume the collection and shipping costs of the replacement unit.
If the failure occurs from day 16 until the end of the warranty period, the product will be collected for technical review. Once received, Delfín Therapies® will verify whether the failure is covered by the warranty.
If the coverage is approved, the product will be repaired, and Delfín Therapies® will assume the collection and shipping costs. If the failure is not covered, the customer shall assume the full transportation costs and, if applicable, the cost of the required spare parts, subject to prior notice and approval.
The estimated repair time is 3 to 5 business days, counted from the date the product is received by the technical department, plus the corresponding transportation time.
5. Technical warranty process
If the customer detects a failure, the customer must suspend use of the product, document the issue by video, gather the purchase invoice and the equipment serial number, if applicable, and send the information to the official Delfín Therapies® support channels.
Email: comercial@copasdelfin.com
WhatsApp: (+57) 313 678 8422
6. Evaluation, collection, and technical inspection
Once the information is received, the technical department will perform an initial evaluation to determine whether the failure can be resolved remotely or whether the product must be collected for physical inspection.
If collection is required, the customer service advisor will provide instructions to safely package the product. Once the product is received, the technical department will conduct a detailed inspection to determine whether the failure corresponds to a defect covered by the warranty or whether it was caused by improper use, incorrect handling, or failure to comply with the User Manual.
7. End of warranty
The warranty ends once the coverage period established in this policy has expired. After this period, any inspection, repair, shipping, or spare parts required shall be assumed by the customer.
The warranty may also be voided before its expiration if misuse, unauthorized intervention, failure to comply with the User Manual, failure to perform the required annual preventive maintenance, or any of the exclusion causes established in this policy is evidenced.
8. Technical warranty ownership
The technical warranty applies only to the original purchaser and is not transferable, unless the customer notifies Delfín Therapies® of the request to transfer ownership by email at comercial@copasdelfin.com, and the company confirms acceptance of the procedure and the corresponding update.
9. Warranty extension
The technical warranty of Delfín® products may be extended for up to 2 additional years, for a total coverage period of 3 years, subject to the current commercial conditions.
To manage this extension, the customer must contact a commercial advisor via WhatsApp within 2 months after the purchase. The extension shall be subject to compliance with the annual preventive maintenance plan recommended by Delfín Therapies®.
10. Development of Delfín® technology
As part of our commitment to innovation, continuous improvement, and product quality, Delfín® reserves the right to make software updates, technical improvements, equipment adjustments, and aesthetic variations without prior notice, while always ensuring product functionality, safety, and quality.
11. Final disposal of the product
At the end of the useful life of the machine, cups, devices, hoses, or accessories, the customer shall be responsible for disposing of them in an environmentally safe manner and in accordance with applicable regulations.
If the customer does not have the appropriate means to do so, the product may be sent to Delfín Therapies®, so that the company may manage its proper disposal.
Contact information:
Email: comercial@copasdelfin.com
WhatsApp: (+57) 316 397 7101
12. Intellectual property
The trademarks, designs, technological developments, and patents related to Delfín Therapies ® products are the property of KOMENT S.A.S., Colombia.
You can make payments through PayPal and Stripe payment gateways. Bank-to-bank wire transfers are also accepted. Contact our sales advisors for more information.
No, local taxes must be paid by the customer. We recommend contacting a Delfín sales advisor, who will provide you with additional information regarding this matter.
To finance a Delfín system, our company has agreements with PayPal Credit and Stripe, through which you may access a financing plan.
For more information, please visit the following links. If you have any questions, our sales advisors will be happy to guide you through the process and help you access this benefit.
https://www.paypal.com/us/webapps/mpp/paypal-credit
https://stripe.com/es-419-us/guides/payment-methods-guide
All purchase orders are shipped via a certified priority courier service. The estimated delivery time is five business days, depending on your location.
Shipments are made with certified delivery through FedEx. You will receive a tracking number to monitor your shipment at all times. Additionally, a sales advisor will be available to assist you throughout the entire process.
Once you purchase one of our systems, you will receive a 3-month membership to the Delfín Academy platform, where you will complete a Master program in the application of Delfín Technology and the HPS Method. You will also receive 24/7 support from our Online Master Trainer.
You will earn a double certification validating your new skills in the art of body contouring.
Additionally, you will receive a printed Training Manual to help you quickly resolve any questions..
Clients who purchase the Deluxe Pro system will receive:
Clients who purchase the Advanced Premium system will receive:
Certificates are printed and personally signed by the CEO of Delfín Therapies. They validate your training and competency in the use of our technology. They will be shipped to your address along with complimentary marketing materials to help you effectively promote your new services and treatments.
You may share the training program with your delegates or employees during your membership period. However, if you require additional certificates, you must contact one of our sales advisors for information regarding the cost of this service.
It is sufficient to complete the professional body contouring training provided through our program and comply with your country’s state and local regulatory requirements.
Yes. Delfín Therapies will periodically send you emails with updates and new developments to keep you at the forefront of the body contouring industry.
Delfín does not operate through distributors. Instead, we offer interested clients the opportunity to join Delfín through our Deflin Ambassador Clubwhich allows you to earn a commission for every referral who purchases one of our systems.
If you are interested in becoming a trainer, you must complete a 3-day in-person theoretical and practical training at our Experience Center in Colombia. Additionally, you must demonstrate at least one year of experience using our technology. For more information, please contact one of our sales advisors, who will provide details regarding costs and available training dates.
La vacumterapia es un tratamiento estético no invasivo que utiliza un sistema de succión controlada sobre la piel. Se emplea en diferentes protocolos corporales y faciales para favorecer el moldeamiento, mejorar la apariencia de la piel y complementar tratamientos estéticos.
La tecnología genera una succión controlada sobre la zona a tratar, movilizando los tejidos superficiales y favoreciendo la estimulación mecánica de la piel. La intensidad y el protocolo deben adaptarse a las características y objetivos de cada persona.
La vacumterapia puede utilizarse para complementar tratamientos de moldeamiento corporal, mejorar visualmente la apariencia de la piel y trabajar zonas específicas del cuerpo y del rostro. Sus resultados dependen del protocolo aplicado y de las características individuales.
La vacumterapia puede aplicarse en diferentes zonas corporales, como abdomen, espalda, piernas, brazos y glúteos, siempre de acuerdo con el objetivo del tratamiento y el protocolo correspondiente.
Sí. La vacumterapia puede formar parte de protocolos estéticos dirigidos a mejorar la apariencia de la celulitis y conseguir una piel visualmente más uniforme. Los resultados pueden variar según cada persona y el protocolo utilizado.
La aplicación de vacumterapia debe realizarse teniendo en cuenta las condiciones y características de cada persona. Antes de iniciar un tratamiento es recomendable realizar una valoración profesional para determinar si el procedimiento es adecuado.
Una sesión de vacumterapia suele durar entre 30 y 60 minutos, dependiendo de la zona a trabajar y del protocolo aplicado. El tiempo puede variar si se combina con otras técnicas dentro de un tratamiento estético integral.
Sí. Existen protocolos de vacumterapia facial que utilizan una succión adaptada a las características del rostro y al objetivo del tratamiento.
La vacumterapia facial es una técnica estética no invasiva que utiliza succión controlada y adaptada al rostro. Puede incorporarse a protocolos destinados a trabajar la apariencia de la piel y complementar tratamientos de cuidado y moldeamiento facial.
Puede ayudar a complementar protocolos orientados a mejorar visualmente la apariencia de la piel y trabajar determinadas zonas del rostro. Los beneficios dependen del protocolo utilizado y de las características de cada persona.
Existen diferentes tratamientos faciales no invasivos que pueden utilizar tecnologías de succión, frío, calor u otros sistemas estéticos. La elección depende del objetivo del tratamiento, las características de la piel y la valoración realizada por el profesional.
Aunque cada caso es diferente, muchos protocolos de vacumterapia facial contemplan entre 4 y 10 sesiones para obtener resultados progresivos. La frecuencia y cantidad de sesiones dependerán de los objetivos del tratamiento y de la valoración profesional.
El moldeamiento corporal reúne diferentes técnicas y tecnologías estéticas orientadas a mejorar visualmente el contorno del cuerpo sin necesidad de procedimientos invasivos. Estos tratamientos suelen enfocarse en zonas como abdomen, cintura, espalda, brazos, piernas y glúteos, buscando una apariencia más definida y armoniosa.
Existen diferentes tecnologías utilizadas en estética profesional para complementar procesos de remodelación corporal, entre ellas la vacumterapia, termoterapia, crioterapia y otros protocolos especializados. La elección dependerá de los objetivos del tratamiento y de las características de cada persona.
Los tratamientos más utilizados suelen combinar tecnologías que trabajan la piel y los tejidos superficiales para mejorar visualmente su textura. Entre ellos se encuentran la vacumterapia y otros protocolos estéticos enfocados en disminuir el aspecto de piel de naranja y lograr una apariencia más uniforme.
La celulitis es una condición muy común que afecta a gran parte de las mujeres y puede presentarse en distintos grados. Aunque los tratamientos estéticos pueden ayudar a mejorar significativamente su apariencia, no suele considerarse una condición que desaparezca de forma definitiva, ya que también influyen factores hormonales, genéticos y hábitos de vida.
Sí. La vacumterapia es una de las tecnologías más utilizadas en protocolos orientados a mejorar la apariencia de la celulitis. Su acción mecánica ayuda a trabajar los tejidos superficiales y puede contribuir a una piel visualmente más uniforme y con mejor textura cuando se realiza de manera constante dentro de un protocolo adecuado.
Sí. La vacumterapia suele incorporarse en tratamientos de remodelación corporal para trabajar zonas específicas del cuerpo. Aunque no reemplaza hábitos saludables ni tratamientos médicos, puede contribuir a mejorar visualmente el contorno corporal y complementar programas de estética profesional.
La edad, el estado de la piel, los hábitos de alimentación, la actividad física, la frecuencia de las sesiones y el tipo de tecnología utilizada son algunos de los factores que pueden influir en los resultados obtenidos.
El lifting colombiano es una técnica estética no invasiva enfocada en el realce visual y moldeamiento de los glúteos mediante protocolos que utilizan sistemas de succión controlada y otras tecnologías complementarias.
Generalmente se realiza mediante protocolos que utilizan vacumterapia y accesorios diseñados para trabajar la zona de los glúteos. La intensidad y frecuencia del tratamiento dependen de los objetivos y características de cada persona.
Su objetivo principal es mejorar visualmente el contorno, proyección y apariencia de los glúteos sin recurrir a procedimientos quirúrgicos.
No. Se trata de una técnica estética no invasiva que no requiere cirugía, anestesia ni periodos de recuperación prolongados.
Generalmente se considera un procedimiento tolerable. Algunas personas pueden experimentar una sensación de succión o presión durante la sesión, dependiendo de la intensidad utilizada y de su sensibilidad individual.
La evaluación inicial permite identificar las necesidades, objetivos y características de cada persona para definir el protocolo más adecuado. Además, ayuda a determinar qué tecnologías y procedimientos pueden ser más apropiados para cada caso.
La continuidad permite que las tecnologías y técnicas aplicadas trabajen de forma progresiva. Interrumpir un tratamiento antes de completar las sesiones recomendadas puede dificultar la obtención de los resultados esperados.
La tecnología es uno de los factores que influyen en la experiencia y el desarrollo del tratamiento. Equipos profesionales con diferentes configuraciones y accesorios permiten adaptar mejor los protocolos a distintas necesidades estéticas.
Un protocolo personalizado permite adaptar el tratamiento a las características y necesidades de cada persona, optimizando el uso de las tecnologías y facilitando el seguimiento de la evolución del proceso.
El seguimiento permite evaluar la evolución de cada caso, realizar ajustes cuando sea necesario y determinar si el protocolo está cumpliendo los objetivos establecidos desde la valoración inicial.
