Welcome!
At Delfín, we are dedicated to ensuring your complete satisfaction
Frequently Asked Questions
About Delfín equipment
About the Warranty
Payment Methods and Transportation Service
About Body Molding Treatments
About official trainers or distributors of the Delfín brand.
What are the differences between Deluxe Pro and Advanced Premium Equipment?
The Deluxe Pro Equipment is our most comprehensive product, offering a combination of Body Molding, Booty Lifting, Skin Toning, and the power of Cryo-Reduction. It includes 5 molding cups, 2 Intense Cold Cups, 8 Cold devices, and 2 hot devices.
The Advanced Premium Equipment is designed for Molding, Booty Lifting, and Toning. It features 4 molding cups, 4 cold devices, and 2 hot devices.
What do the Mega and Supermega cups bring to my business? Are they included in the equipment purchase?
The Mega and Supermega cups are not included. You can add them to your order to complement your buttock enhancement treatments and cater to clients with XL-sized buttocks and beyond. This way, you can expand your market and increase your revenue.
Is the cold and hot generated by the machine?
No, the Hot and Cold devices don’t rely on the machine to freeze or heat. They achieve their operating temperature easily by placing them in a home freezer or a spa towel warmer. Our technology is eco-friendly and doesn’t subject the user to radiation produced by electronic devices directly.
What are Intense Cold Cups used for and how do they work?
Intense cold Cup are employed in cryoreduction treatments. They operate by attaching a pre-frozen cold device to the interior of the cup. Once assembled, it conforms to the skin’s surface through the vacuum generated by the machine. This facilitates the transfer of cold power to the adipose tissue, where it aids in fat burning for subsequent elimination through natural processes.
The safety of this treatment is ensured by utilizing protective covers and Delfín Cryogenic Gel.
What are Hot and Cold devices, and at what working temperature do they operate?
Hot and Cold devices are handheld tools designed to apply both heat and cold to the skin to harness their respective benefits.
To reach their operating temperature, they should be placed in a home freezer or placed in a spa towel warmer for 10 to 20 minutes.
The working temperature ranges between -3 and 0°C (26.6 and 32°F) for cold treatments, and between 38 and 40°C (100.4 and 104°F) for heat treatments.
These devices maintain the temperature for 10 minutes when used manually and up to 20 minutes when used with the intense cold heads.
What benefits do Hot and Cold devices bring to my business?
These devices will serve as your allies in reducing fat, facilitating shaping, and toning the skin. Having these devices in your salon will enable you to apply cold and heat treatments in a more professional manner.
What does Delfín HPS Cosmetics contribute to treatments?
Delfín HPS Cosmetics plays a significant role in body shaping, cryoreduction, and skin toning treatments. Its active ingredients have been carefully formulated to facilitate results while enjoying its soft and pleasant fragrance.
Can I use cosmetics other than those from the Delfín HPS Cosmetics line?
Yes, you can. However, when you use the Delfín HPS Cosmetics line, you will be applying the specific cosmetic tailored for each type of treatment, enhancing the results in a way that no other product can guarantee.
Is there a difference between blue and orange cups?
There is no difference; you can choose the color that you like the most.
What warranty supports my investment?
All our clients benefit from the comprehensive protection of our Delfín Care+ service, which includes a 1-year Technical Warranty, highly skilled Technical Support, and personalized assistance. Our team of experts is always on hand to answer your queries and address any concerns regarding the use of our technology.
Furthermore, it’s worth noting that you have the option to extend the duration of your Technical Warranty. Please get in touch with our advisors for more information.
How can I request Technical Support?
Our clients have access to technical support services even outside the warranty period, whenever they require assistance. This includes both preventive maintenance and addressing any specific requirements. We offer a priority transportation service and have a dedicated technical department ready to swiftly resolve any issues you may encounter.
Which payment methods can I use?
You have the option to make payments through PayPal and Stripe gateways, as well as Bank to Bank Transfer. For further details, please get in touch with our commercial advisors.
Does the price include local or import taxes?
No, the customer is responsible for paying local taxes. We suggest reaching out to a Delfín commercial advisor for further information on this matter.
How can I finance the purchase of my Delfín equipment?
To finance Delfín equipment, our company has established agreements with PayPal Credit and Stripe, offering accessible financing plans.
For additional details, we encourage you to refer to the following links. If you have any questions, our commercial advisors will gladly assist you in obtaining this benefit.
https://www.paypal.com/us/webapps/mpp/paypal-credit
https://stripe.com/es-419-us/guides/payment-methods-guide
How long does it take to receive the equipment and which carriers do you use?
All purchase orders will be shipped via a certified courier service with priority delivery. The estimated delivery time is five business days, which may vary depending on your location.
What guarantees the effectiveness and safety of treatments?
Our vacuum therapy equipment features a powerful vacuum pressure carefully calibrated to achieve maximum performance in treatments, whether on firm or toned skin or delicate and sensitive skin.
From which session do I start seeing results in the treatments?
Results become noticeable starting from the very first session. Nevertheless, to achieve a successful treatment outcome, it’s essential to consider both the number of sessions (more sessions typically yield better results) and the condition of the client’s skin.
How many sessions are needed, and what can I charge for a treatment?
Our treatments are provided in packages of 6 sessions. It is advisable to assess the need for additional packages based on the client’s size and the extent of skin concerns.
The cost per session typically ranges from $60 to $120, with the specific rate depending on factors such as your clientele’s income level, your geographic location, and your brand’s reputation.
Which clients are suitable for body molding and booty lifting treatment?
In body molding and booty lifting treatments, we utilize the client’s own fat to sculpt and enhance specific areas. Therefore, it is essential that your client has an adequate amount of fat available for this process to be effective and produce impressive results.
Can I perform Breast Lifting with Delfín equipment?
Yes, with the Dual Temp Vacuum Therapy equipment and the Delfín Therapeutic Cup, you can perform this treatment safely. Our technology allows for treating delicate areas with maximum effectiveness, helping your clients achieve enhanced and firm breasts they can feel proud of.
Can I combine Delfín technology with other machines?
Yes, it is possible. However, our Dual Temp Vacuum Therapy systems provide an integral solution, combining heat, vacuum therapy, and cooling to meet the comprehensive needs of body shaping professionals.
What does the Delfín training program include, and how do I receive it?
Once you purchase one of our devices, you will gain access to a three-month membership to the Delfín Academy platform, where you can take a Master’s course on Delfín Technology and the HPS Method. You will have 24/7 support from our Master Trainer Online.
You will receive dual certification that validates your new skills in the art of body shaping.
Additionally, a printed Training Manual will be sent to you, allowing you to quickly resolve any questions.
What certifications will I receive for my training?
Clients who purchase the Deluxe Pro equipment will receive the following certificates:
- Safe use of Delfín Dual Temp Vacuum Therapy.
- Master in Deluxe Pro Technology, HPS Method & Delfín Cryo-Reduction.
Clients who purchase the Advanced Premium equipment will receive the following:
- Safe use of Delfín Dual Temp Vacuum Therapy.
- Master in Advanced Premium Technology and Delfín HPS Method.
The certificates will be printed and personally signed by the CEO of Delfín Therapies. These will confirm your training and competence in using our technology. They will be sent to your address along with free promotional material to help you effectively advertise your new services and treatments.
Can my business staff be trained?
You have the option to share the training program with your delegates or employees during the membership period. However, if you need additional certificates, you will need to contact one of our sales advisors, who will provide you with information about the cost of this service.
Do I have to be an esthetician to offer treatments?
It is sufficient to have the professional body contouring training provided by our training program and to meet the state and local regulatory requirements of your country.
Will I receive updates on the training contents?
Yes. Delfín Therapies will periodically send you emails with news and updates to keep you at the forefront of the body shaping industry.
Can I become a distributor or trainer for the Delfín brand?
The Delfín brand does not have distributors. Instead, we offer interested customers the opportunity to join Delfín through our Delfin Ambassador Club, which allows you to earn a commission for each referral that purchases one of our devices.
If you’re interested in becoming a trainer, you will need to complete a 3-day theoretical and practical in-person training at our Experience Center in Colombia. Additionally, you must demonstrate at least one year of experience using our technology. For more information, contact one of our sales advisors, who will provide you with the cost and available schedule.
Frequently Asked Questions
About Delfín equipment
What are the differences between Deluxe Pro and Advanced Premium Equipment?
The Deluxe Pro Equipment is our most comprehensive product, offering a combination of Body Molding, Booty Lifting, Skin Toning, and the power of Cryo-Reduction. It includes 5 molding cups, 2 Intense Cold heads, 8 Cold devices, and 2 heat devices.
The Advanced Premium Equipment is designed for Molding, Booty Lifting, and Toning. It features 4 molding cups, 4 cold devices, and 2 hot devices.
What do the Mega and Supermega BootyLift cups bring to my business? Are they included in the equipment purchase?
The Mega and Supermega BootyLift cups are not included. You can add them to your order to complement your buttock enhancement treatments and cater to clients with XL-sized buttocks and beyond. This way, you can expand your market and increase your revenue.
Is the cold and heat generated by the machine?
No, the Heat & Cold devices don’t rely on the machine to freeze or heat. They achieve their operating temperature easily by placing them in a home freezer or a spa towel warmer. Our technology is eco-friendly and doesn’t subject the user to radiation produced by electronic devices directly.
What are Intense Cold Heads used for and how do they work?
Intense cold heads are employed in cryoreduction treatments. They operate by attaching a pre-frozen cold device to the interior of the head. Once assembled, it conforms to the skin’s surface through the vacuum generated by the machine. This facilitates the transfer of cold power to the adipose tissue, where it aids in fat burning for subsequent elimination through natural processes.
The safety of this treatment is ensured by utilizing protective covers and Delfín Cryogenic Gel.
What are Heat & Cold devices, and at what working temperature do they operate?
Heat & Cold devices are handheld tools designed to apply both heat and cold to the skin to harness their respective benefits.
To reach their operating temperature, they should be placed in a home freezer or placed in a spa towel warmer for 10 to 20 minutes.
The working temperature ranges between -3 and 0°C (26.6 and 32°F) for cold treatments, and between 38 and 40°C (100.4 and 104°F) for heat treatments.
These devices maintain the temperature for 10 minutes when used manually and up to 20 minutes when used with the intense cold heads.
What benefits do Heat & Cold devices bring to my business?
These devices will serve as your allies in reducing fat, facilitating shaping, and toning the skin. Having these devices in your salon will enable you to apply cold and heat treatments in a more professional manner.
What does Delfín Thermal Cosmetics contribute to treatments?
Delfín Thermal Cosmetics plays a significant role in body shaping, cryoreduction, and skin toning treatments. Its active ingredients have been carefully formulated to facilitate results while enjoying its soft and pleasant fragrance.
Can I use cosmetics other than those from the Delfín Thermal Cosmetics line?
Yes, you can. However, when you use the Delfín Thermal Cosmetics line, you will be applying the specific cosmetic tailored for each type of treatment, enhancing the results in a way that no other product can guarantee.
Is there a difference between blue and orange cups?
There is no difference; you can choose the color that you like the most.
About the Warranty
What warranty supports my investment?
All our clients benefit from the comprehensive protection of our Delfín Care+ service, which includes a 1-year Technical Warranty, highly skilled Technical Support, and personalized assistance. Our team of experts is always on hand to answer your queries and address any concerns regarding the use of our technology.
Furthermore, it’s worth noting that you have the option to extend the duration of your Technical Warranty. Please get in touch with our advisors for more information.
How can I request Technical Support?
Our clients have access to technical support services even outside the warranty period, whenever they require assistance. This includes both preventive maintenance and addressing any specific requirements. We offer a priority transportation service and have a dedicated technical department ready to swiftly resolve any issues you may encounter.
Payment Methods and Transportation Service
Which payment methods can I use?
You have the option to make payments through PayPal and Stripe gateways, as well as Bank to Bank Transfer. For further details, please get in touch with our commercial advisors.
Does the price include local or import taxes?
No, the customer is responsible for paying local taxes. We suggest reaching out to a Delfín commercial advisor for further information on this matter.
How can I finance the purchase of my Delfín equipment?
To finance Delfín equipment, our company has established agreements with PayPal Credit and Stripe, offering accessible financing plans.
For additional details, we encourage you to refer to the following links. If you have any questions, our commercial advisors will gladly assist you in obtaining this benefit.
https://www.paypal.com/us/webapps/mpp/paypal-credit
https://stripe.com/es-419-us/guides/payment-methods-guide
How long does it take to receive the equipment and which carriers do you use?
All purchase orders will be shipped via a certified courier service with priority delivery. The estimated delivery time is five business days, which may vary depending on your location.
About Body Molding Treatments
What guarantees the effectiveness and safety of treatments?
Our vacuum therapy equipment features a powerful vacuum pressure carefully calibrated to achieve maximum performance in treatments, whether on firm or toned skin or delicate and sensitive skin.
From which session do I start seeing results in the treatments?
Results become noticeable starting from the very first session. Nevertheless, to achieve a successful treatment outcome, it’s essential to consider both the number of sessions (more sessions typically yield better results) and the condition of the client’s skin.
How many sessions are needed, and what can I charge for a treatment?
Our treatments are provided in packages of 6 sessions. It is advisable to assess the need for additional packages based on the client’s size and the extent of skin concerns.
The cost per session typically ranges from $60 to $120, with the specific rate depending on factors such as your clientele’s income level, your geographic location, and your brand’s reputation.
Which clients are suitable for body molding and booty lifting treatment?
In body molding and booty lifting treatments, we utilize the client’s own fat to sculpt and enhance specific areas. Therefore, it is essential that your client has an adequate amount of fat available for this process to be effective and produce impressive results.
Can I perform Breast Lifting with Delfín equipment?
Yes, with the Dual Temp Vacuum Therapy equipment and the Delfín Focused Cup, you can perform this treatment safely. Our technology allows for treating delicate areas with maximum effectiveness, helping your clients achieve enhanced and firm breasts they can feel proud of.
Can I combine Delfín technology with other machines?
Yes, it is possible. However, our Dual Temp Vacuum Therapy systems provide an integral solution, combining heat, vacuum therapy, and cooling to meet the comprehensive needs of body shaping professionals.
About Training and Certifications
What does the Delfín training program include, and how do I receive it?
Once you purchase one of our devices, you will gain access to a two-month membership to the Delfín Academy platform, where you can take a Master’s course on Delfín Technology and the HPS Method. You will have 24/7 support from our Master Trainer Online.
You will receive dual certification that validates your new skills in the art of body shaping.
Additionally, a printed Training Manual will be sent to you, allowing you to quickly resolve any questions.
What certifications will I receive for my training?
Clients who purchase the Deluxe Pro equipment will receive the following certificates:
- Safe use of Delfín Dual Temp Vacuum Therapy.
- Master in Deluxe Pro Technology, HPS Method & Delfín Cryo-Reduction.
Clients who purchase the Advanced Premium equipment will receive the following:
- Safe use of Delfín Dual Temp Vacuum Therapy.
- Master in Advanced Premium Technology and Delfín HPS Method.
The certificates will be printed and personally signed by the CEO of Delfín Therapies. These will confirm your training and competence in using our technology. They will be sent to your address along with free promotional material to help you effectively advertise your new services and treatments.
Can my business staff be trained?
You have the option to share the training program with your delegates or employees during the membership period. However, if you need additional certificates, you will need to contact one of our sales advisors, who will provide you with information about the cost of this service.
Do I have to be an esthetician to offer treatments?
It is sufficient to have the professional body contouring training provided by our training program and to meet the state and local regulatory requirements of your country.
Will I receive updates on the training contents?
Yes. Delfín Therapies will periodically send you emails with news and updates to keep you at the forefront of the body shaping industry.
About official trainers or distributors of the Delfín brand.
Can I become a distributor or trainer for the Delfín brand?
The Delfín brand does not have distributors. Instead, we offer interested customers the opportunity to join Delfín through our Affiliate Marketing Program, which allows you to earn a commission for each referral that purchases one of our devices.
If you’re interested in becoming a trainer, you will need to complete a 3-day theoretical and practical in-person training at our Experience Center in Colombia. Additionally, you must demonstrate at least one year of experience using our technology. For more information, contact one of our sales advisors, who will provide you with the cost and available schedule.
